Showing posts with label EXM. Show all posts
Showing posts with label EXM. Show all posts

Friday, May 8, 2020

Sitecore EXM configuration options and steps.

Here is my experience with EXM configuration - I got a requirement to configure the EXM.

I initially did through the SMTP and it worked fine but later on, we came to know to update it to use Sitecore email cloud.

I faced a few issues and here are the details -

Integration options -



I followed this document  - https://kb.sitecore.net/articles/947205 to configure the cloud but found a few issues.

The first

I used the same configuration, 



When I changed the URL to EU - As mentioned below.

 Geo-location     URL  
 EU     https://sparkpost-eu.cloud.sitecore.net  
 US     https://sparkpost.cloud.sitecore.net  

I got below error.


Finally, I came to know that for the cloud it would need an additional license- Ref - https://doc.sitecore.com/users/exm/100/email-experience-manager/en/index-en.html


We had also discussed to Sitecore support team and they also confirmed that it's related to licensing.